Cookie Policy
1. What Are Cookies
Cookies are small text files stored on a user’s device (such as a computer, tablet, or mobile phone) when accessing the website.
These files allow the device to be recognised, enable the storage of user preferences, and support improved browsing functionality.
Cookies do not directly identify an individual user. However, they may be associated with technical data to support system performance, service functionality, and operational efficiency of the store.
2. Types of Cookies Used
We use different categories of cookies to ensure the proper operation of the website:
Essential Cookies
These cookies are required for core website functionality, including secure access, shopping cart operations, and system security.
Performance Cookies
These cookies collect information about how the website is used, allowing improvements to system performance and usability.
Preference Cookies
These cookies enable the website to remember user selections and provide a more consistent browsing experience.
Analytics Cookies
These cookies assist in understanding user interactions with the website to support ongoing service improvement.
Only essential cookies are activated by default. All other categories require user consent before activation.
3. Purpose of Use
Cookies are used for the following purposes:
To ensure the website functions correctly
To improve and support user navigation
To analyse website usage and performance
To tailor services based on user interaction patterns
4. Management and Consent
On the first visit to the website, users will be presented with options to accept, decline, or configure non-essential cookies.
Users may manage their cookie preferences at any time.
Disabling certain cookies may affect the functionality of specific features on the website.
User preferences are retained to ensure consistency with prior selections.
5. Retention Period
The duration for which cookies are stored depends on their type:
Essential cookies are retained for the duration of the active session.
Analytics and preference cookies may be retained for up to 12 months from activation.
Consent-related cookies are stored for up to 6 months, after which user consent will be requested again.
Cookies are automatically removed after the applicable retention period expires.
6. User Rights
In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), users have the right to:
Access personal data
Request correction of inaccurate data
Request deletion of personal data where applicable
Restrict the handling of personal data in certain circumstances
Request data portability where applicable
Object to certain types of data processing
Withdraw consent at any time
7. Contact Information
Email: reportissue@loftgopad.com
Phone: +81 (708) 914 91 13 36
Address: A202, AVENUE NOMURA, 107-3 KOKUBUNJI-CHO NII, TAKAMATSU-SHI, KAGAWA 769-0101, JAPAN
Customer Service Hours: Monday to Friday, 10:15 AM – 3:15 PM (AEST)
Service Area: Australia
The store is committed to protecting user privacy and ensuring transparency in the use of cookies, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).